Login Contact
New Analyst report

The State of AI Maturity in Banking and Investment Services

* Denotes a required field

By ticking this box, you consent to receive further information on our products and services.

By ticking this box, you consent to receive further information on our products and services.<br><br>Please check your inbox to confirm your consent to receiving Direct Marketing.

By clicking on the submit button, you consent to receive communications from Equinix in relation to our products and services.

By clicking on the submit button, you consent to receive communications from Equinix in relation to our products and services.<br>[Required] Consent to collection and use of personal information:<br>- Purpose of collection and use of personal information: Provision of information and service-related newsletters<br>- Items of personal information collected: Company email address, first name, last name, company name, country, position, industry<br>- Period of retention and use of personal information: 3 years after service provision (however, if customer consent is withdrawn, it will be destroyed without delay)<br><br>You have the right to refuse consent, and if you do, it will be impossible to provide the services specified in the purpose of use above.<br><br>[Optional] Consent to collection and use of personal information:<br>- Purpose of collection and use of personal information: Telephone consultation regarding information provision and service-related newsletters<br>- Items of personal information to be collected: phone number<br>- Period of retention and use of personal information: 3 years after service provision (however, if customer consent is withdrawn, it will be destroyed without delay)<br><br>If you do not want to collect phone numbers, please do not select the [Select] checkbox.<br><br>Equinix collects and uses your personal information as described above.<br><br>We are doing our best to protect your personal information and comply with laws related to personal information protection. You have read and agree to submit to Equinix's <a href='https://www.equinix.com/about/legal/privacy'>Global Privacy Policy</a> and <a href='https://www.equinix.kr/about/legal/privacy/korea'>Korea Privacy Policy</a>.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Banking and investment services face growing pressure to deliver measurable AI results, yet many firms are held back by siloed data, complex structures and skills gaps. With CEOs and boards demanding tangible value and strict compliance—and regulatory expectations intensifying around financial data sovereignty and banking data residency requirements—institutions must close the gap between vision and execution. Discover why financial institutions face challenges moving from AI pilots to full-scale value, as barriers like siloed data skills gaps and complex organizational structures slow progress.

Read this report from Gartner® for a practical framework to benchmark AI maturity, overcome hurdles in strategy, governance, engineering and data, and accelerate your path from ambition to secure, scalable AI deployment across data centers, public and private clouds.

What you’ll find inside:

  • Assess current AI maturity objectively across seven core dimensions: strategy, value, organization, people, governance, engineering and data.
  • Discover why financial organizations lag in AI engineering and data readiness and understand how to break down rigid silos to build AI-ready datasets.
  • Put the customer at the center of your AI strategy to prioritize use cases that drive material financial outcomes and measurable ROI.
  • Jump-start critical stakeholder conversations to build support for technology and change management investments required to transform AI implementation and performance.
  • Explore actionable steps to adapt your IT operating model and transition from legacy infrastructure to scalable AI models and next-gen digital banking infrastructure.
Banking and investment services have a vision for the role of AI at their firms, but are less mature in the ability to translate that vision into action. To boost AI value realization, banking CIOs must build a robust approach across seven key areas including AI strategy, governance, engineering, and data readiness.
Gartner, The State of AI Maturity in Banking and Investment Services, 31 December 2025, By Benjamin Seesel, Van To, Zahra Urooj.

GARTNER is a trademark of Gartner, Inc. and/or its affiliates.