New Case Study

Tram System levels up cloud-based communication services

Learn how cloud-based voice communication services company Tram System combines a new, modern contact center service with its existing products in a single comprehensive cloud platform to enhance user experience and support its entry into international markets.

Highlights

  • Achieved high-quality and secure connections with partner companies' contact center services through the adoption of Platform Equinix.
  • Ensured business continuity with redundancy using two International Business Exchange™ (IBX®) data centers located in Tokyo and Osaka.
  • Enabled flexible integration with future megacloud services and SaaS by utilizing Equinix Fabric®.
Equinix met our requirements for expanding and improving the foundation and stability of our cloud services, as well as enabling easy interconnection with service partners.
Mr. Yukihiro Kajita
President and CEO of Tram System Co., Ltd.