Sites & Services

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I want to...	Equinix Terminology	Current Contacts
Review Product and Service availability	Review Product and Service availability	https://ca.equinix.com/locations/ (English) https://cf.equinix.com/locations/ (French)
Review Data Centre specifications	Review IBX specifications	https://ca.equinix.com/locations/ (English) https://cf.equinix.com/locations/ (French)
Purchase additional products	Purchase additional products	Contact your Solutions Specialist
I have a billing query	I have a billing query
Remittance Advice	Remittance Advice	Remittance-AMER-NA@equinix.com
Invoice related queries	Invoice related queries	billing@equinix.com or call +1 (866) 979-3749
Statement/payment or other account related queries	Statement/payment or other account related queries	AMER.CreditControl@equinix.com
I have a service impacting event (Colo) I need a Trouble Ticket (Colo)	I have a service impacting event I need a Trouble Ticket	NOC 24x7x365 1-877-519-7200 NHS Customer Portal https://service.bellnhs.ca/csm Please refer to your Bell NHS User Guide
Data Centre Access help	IBX Access / Access Enrollment	NOC 24x7x365 1-877-519-7200
Request a Remote Hands & Eyes or Onsite Support Services Arrange a shipment Order a Cross Connect I have a technical query I have a managed services request VDC \| Bell-Iaas \| BAVS \| DPC Q9 MIS \| EIS (RCS)	Request a Smart Hands® Arrange a shipment Order a Cross Connect I have a technical query I have a managed services request	NHS Customer Portal https://service.bellnhs.ca/csm Request a Service Please refer to your Bell NHS User Guide
I need to request an audit	I need to request an audit	NHS Customer Portal https://service.bellnhs.ca/csm Ask a Question Please refer to your Bell NHS User Guide


I want to...	Equinix Terminology	Current Contacts
Review Product and Service availability	Review Product and Service availability	https://ca.equinix.com/locations/ (English) https://cf.equinix.com/locations/ (French)
Review Data Centre specifications	Review IBX specifications	https://ca.equinix.com/locations/ (English) https://cf.equinix.com/locations/ (French)
Purchase additional products	Purchase additional products	Contact your Solutions Specialist
I have a billing query	I have a billing query
Remittance Advice	Remittance Advice	Remittance-AMER-NA@equinix.com
Invoice related queries	Invoice related queries	billing@equinix.com or call +1 (866) 979-3749
Statement/payment or other account related queries	Statement/payment or other account related queries	AMER.CreditControl@equinix.com
I have a service impacting event (Colo) I need a Trouble Ticket (Colo) Data Centre Access help Request a Remote Hands & Eyes or Onsite Support Services Arrange a shipment	I have a service impacting event I need a Trouble Ticket IBX Access/Access Enrollment Request a Smart Hands® Arrange a shipment	NOC 24x7x365 1-204-475-0777 1-855-813-3258 support@bellmtsdatacentres.com https://support.bellmtsdatacentres.com/SelfService/
Order a Cross Connect I have a technical query I need to request an audit	Order a Cross Connect I have a technical query I need to request an audit	Contact your Solutions Specialist
I have a managed services request VDC \| Bell-Iaas \| BAVS \| DPC Q9 MIS \| EIS (RCS)	I have a managed services request	N/A


I want to...	Equinix Terminology	Current Contacts
Review Product and Service availability	Review Product and Service availability	https://ca.equinix.com/locations/ (English) https://cf.equinix.com/locations/ (French)
Review Data Centre specifications	Review IBX specifications	https://ca.equinix.com/locations/ (English) https://cf.equinix.com/locations/ (French)
Purchase additional products	Purchase additional products	Contact your Solutions Specialist
I have a billing query	I have a billing query
Remittance Advice	Remittance Advice	Remittance-AMER-NA@equinix.com
Invoice related queries	Invoice related queries	billing@equinix.com or call +1 (866) 979-3749
Statement/payment or other account related queries	Statement/payment or other account related queries	AMER.CreditControl@equinix.com
I have a service impacting event (Colo) I need a Trouble Ticket (Colo)	I have a service impacting event I need a Trouble Ticket	NOC 24x7x365 1-877-358-3838 NHS Customer Portal https://service.bellnhs.ca/csm Please refer to your Bell NHS User Guide
Data Centre Access help	IBX Access / Access Enrollment	NOC 24x7x365 1-877-358-3838
Request a Remote Hands & Eyes or Onsite Support Services Arrange a shipment Order a Cross Connect I have a technical query I have a managed services request VDC \| Bell-Iaas \| BAVS \| DPC Q9 MIS \| EIS (RCS)	Request a Smart Hands® Arrange a shipment Order a Cross Connect I have a technical query I have a managed services request	NHS Customer Portal https://service.bellnhs.ca/csm Request a Service Please refer to your Bell NHS User Guide
I need to request an audit	I need to request an audit	NHS Customer Portal https://service.bellnhs.ca/csm Ask a Question Please refer to your Bell NHS User Guide


I want to...	Equinix Terminology	Current Contacts
Review Product and Service availability	Review Product and Service availability	https://ca.equinix.com/locations/ (English) https://cf.equinix.com/locations/ (French)
Review Data Centre specifications	Review IBX specifications	https://ca.equinix.com/locations/ (English) https://cf.equinix.com/locations/ (French)
Purchase additional products	Purchase additional products	Contact your Solutions Specialist
I have a billing query	I have a billing query
Remittance Advice	Remittance Advice	Remittance-AMER-NA@equinix.com
Invoice related queries	Invoice related queries	billing@equinix.com or call +1 (866) 979-3749
Statement/payment or other account related queries	Statement/payment or other account related queries	AMER.CreditControl@equinix.com
I have a service impacting event (Colo) I need a Trouble Ticket (Colo)	I have a service impacting event I need a Trouble Ticket	NOC 24x7x365 1-877-519-7200 NHS Customer Portal https://service.bellnhs.ca/csm Please refer to your Bell NHS User Guide
Data Centre Access help	IBX Access / Access Enrollment	NOC 24x7x365 1-877-519-7200
Request a Remote Hands & Eyes or Onsite Support Services Arrange a shipment Order a Cross Connect I have a technical query I have a managed services request VDC \| Bell-Iaas \| BAVS \| DPC Q9 MIS \| EIS (RCS)	Request a Smart Hands® Arrange a shipment Order a Cross Connect I have a technical query I have a managed services request	NHS Customer Portal https://service.bellnhs.ca/csm Request a Service Please refer to your Bell NHS User Guide
I need to request an audit	I need to request an audit	Contact your Solutions Specialist


I want to...	Equinix Terminology	Current Contacts
Review Product and Service availability	Review Product and Service availability	https://ca.equinix.com/locations/ (English) https://cf.equinix.com/locations/ (French)
Review Data Centre specifications	Review IBX specifications	https://ca.equinix.com/locations/ (English) https://cf.equinix.com/locations/ (French)
Purchase additional products	Purchase additional products	Your Account Executive
I have a billing query Remittance Advice Invoice related queries Statement/payment or other account related queries	I have a billing query Remittance Advice Invoice related queries Statement/payment or other account related queries	Equinix Customer Portal (ECP) https://portal.equinix.com Email billing@equinix.com and include your account number in the Subject
I have a service impacting event (Colo) I need a Trouble Ticket (Colo) Data Centre Access help Request a Remote Hands & Eyes or Onsite Support Services Arrange a shipment Order a Cross Connect	I have a service impacting event (Colo) I need a Trouble Ticket (Colo) IBX Access / Access Enrollment Request a Smart Hands® Arrange a shipment Order a Cross Connect	Global Service Desk support@equinix.com Telephone 1.866.378.4650 Support Centre https://www.equinix.com/services/support/ Equinix Customer Portal (ECP) https://portal.equinix.com
I have a technical query	I have a technical query	Equinix Customer Success Manager (CSM)
I have a managed services request VDC \| Bell-Iaas \| BAVS \| DPC Q9 MIS \| EIS (RCS)	I have a managed services request	Equinix Customer Portal (ECP) https://portal.equinix.com or Local Managed Services Team (outside Canada)
I need to request an audit	I need to request an audit	Equinix Customer Success Manager (CSM)

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