Welcome to the Customer Resource Center for Chile and Peru

On May 2, 2022, Equinix Inc.® finalized the acquisition of four data centers from Empresa Nacional De Telecomunicaciones S.A. (Entel) and on August 1, 2022, Equinix, Inc.^® finalized the acquisition of one data center from AMERICATEL PERÚ  S.A. (Entel). The acquisition expands Equinix's coverage in this strategic market, solidifying our position as a leading regional provider of digital infrastructure services. 

Over the coming months, we will continue to work with our colleagues in Chile and Peru to identify the changes needed to integrate these data centres onto Platform Equinix®. We will keep you informed throughout this process by email and via this resource centre, where you will find more details, FAQs and a series of "how-to" videos.

We will be covering the following topics:

• Finance and Administration changes
• Equinix Customer Care
• Product name and product description

This resource centre will provide you with one place to come to for all the information you need about this integration.

Over the coming months, most things will remain the same while we work through identifying the changes needed to integrate the four data centres onto Platform Equinix. However, some changes will happen with immediate effect and we want to make sure you have the information you need or know where to find it.

If you have any questions, please do not hesitate to visit the Contact Us page on this resource center. We are ready to support you during this time and provide the first-class service levels you would expect from Equinix.

We are honored to welcome our new customers and provide an enhanced platform to our existing Equinix customers in Chile and we look forward to doing business with you.