Solutions

SUPPORT AND MONITORING

	Smart Hands Many of our customers manage their infrastructure remotely with Smart Hands, our remote assistance technician service. Our Smart Hands technicians are available 24 hours a day, seven days a week. Services include troubleshooting, equipment installations, tape backup, etc.
	Monitoring Services (Asia-Pacific and Europe Only) Our customers keep track of their business operations with our monitoring services, a robust set of network management and bandwidth reporting tools that help ensure smooth operations.
	Business Continuity (Asia-Pacific and Germany Only) In the event of an unexpected IT outage, our customers protect their most valuable information assets with our business continuity solutions.