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Management

Enable an interconnected and integrated IT strategy

Guarantee security, data governance and network intelligence for a more interconnected and integrated IT strategy. Count on our experts to support, manage and monitor different layers of service and types of hybrid environments.

Solutions Offered

Managed Hosting

Our team supports your IT challenges and offer a strategic approach to your decisions. We guarantee availability, capacity management and governance to your IT environment.

  • Periodic reports on the environment
  • Optimized SLAs
  • Routine assessments to guarantee availability and capacity management
  • Disaster Recovery support
  • Updates and upgrades on software versions
  • HW Monitoring
  • OS administration

Premier Support

Our experts handle logical challenges in hybrid and complex environments, supporting your IT infrastructure.

  • 365x24x7 support
  • Complete service catalog
  • Portal for trouble tickets and requests
  • Strong capabilities in management matrix
  • Transparency and control
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Service Level Management

Gain a strategic view of your transformation journey from a Service Level Manager.

  • Follow KPIs and monitor SLAs
  • Recurrent follow up meetings and reports
  • Planned changes and expansions with your team
  • Operational and management support in crisis management
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Monitoring

We use a unique methodology and leading tools to monitor different layers of service and edge nodes, seeking for performance and resilience.

  • Operational readiness
  • Convenience
  • Reduce people costs
  • Diverse capabilities to support IT environment