Solutions
MONITORING SERVICES (ASIA-PACIFIC
AND EUROPE ONLY)
Our customers keep track of their business operations with our monitoring services, a robust set of network management and bandwidth reporting tools that help ensure smooth operations. We proactively monitor servers and networking devices, our fault notification is 24/7/365, and we incorporate various network monitoring tools, provided by leading software vendors, to alert you of any potential problems.
Europe
RackWatch
- IP device monitoring for setup, monitoring, alarm and record
Bandwidth Reporting
- Outsourced Internet monitoring tool reporting on network health and service levels of any device connected within Equinix
Asia-Pacific
Smart Admin
- Server Management—management of customer-hosted servers up to Operating Systems level (Windows, Unix/Linux)
- Network Management—management of customer-hosted network equipment (Cisco, Foundry, Juniper)
- Firewall Management—server-based (Checkpoint) and standard (Cisco PIX, Nokia, WatchGuard, Netscreen)
- Service includes setup and configuration, daily administration, change management, patch management, incident & problem management, vendor management
Smart Watch
- Pro-active monitoring of servers and networking devices and notification via Equinix Network Operation Center (NOC)
- Monitoring of routers, switches and other networking devices, server/OS availability, specific Internet ports and IP address availability as well as supporting server CPU, LAN interface, memory, and disk/swap space utilization monitoring
Smart Backup
- Fully-managed enterprise-level systems (OS) and application data backup and restoration service, including local and off-site tape management